What’s the Best Way to Communicate Change?

The Truth lies in flexibility Effective communication during times of change has become more critical than ever. Rapid digital adoption, evolving customer expectations, and a culture that values authenticity mean that top-down messaging is no longer effective. Today’s leaders need more innovative ways to engage and motivate their teams through every stage of transformation. Change […]
What’s the True Cost of Fast-Tracked Change?

Through all my years of guiding organisations through change management, I’ve seen firsthand that rushing transformation efforts might deliver quick wins but often at a significant hidden cost—especially when change is pushed without a clear strategy and a focus on people’s well-being.
Creating a Change Culture That Lasts

let’s get real for a second No matter how shiny your change management strategy is, if your organisation doesn’t have a culture that embraces change, you’re fighting a losing battle. You can spin all the frameworks and run all the projects you like but if your people aren’t bought in, it will be a constant […]
How does Change make you feel

Change can feel overwhelming, especially when faced with tight budgets, deadlines, and reporting. How can we manage these pressures? Trying to juggle it all? If that sounds familiar, don’t worry—you’re not alone. Everyone’s feeling it. Meaningful change Now, think about the last change you participated in. Were you leading it, working on it, or are […]
Empowering Change: The Human Approach to Successful Stakeholder Engagement

With decades of experience in the change management industry, we have witnessed firsthand the profound impact effective stakeholder engagement can have on the success of any change initiative. If you have your foundations set up correctly—including a clear understanding of your stakeholders and a structured approach to engagement—then the rest will come more easily. Regardless […]
Looking Ahead: Preparing for the Test Phase in Technology Programs

Success in the testing phase of a program is not just about flawless execution but also about engaging stakeholders at every turn. When we involve our stakeholders, we’re not just checking boxes but unlocking valuable insights that can drive our project forward.
This powerful tool allows organisations to pinpoint, analyse, and manage the diverse tapestry of stakeholders that contribute to any project.
Navigating Technology Change with ITIL: An Integrated Approach

Managing change effectively is a necessity and a strategic advantage in today’s fast-paced digital environment. Information Technology Infrastructure Library (ITIL) Change Management has long been a cornerstone in the realm of IT service management, providing a structured approach to systematically transitioning IT services and infrastructure. But what is ITIL Change Management, and why is it relevant today?
This powerful tool allows organisations to pinpoint, analyse, and manage the diverse tapestry of stakeholders that contribute to any project.
The Journey to Change Adoption: Lessons from a 3-Year-Old’s First Pedal Bike Experience

Working in the Change Management profession, I continuously encounter the challenges organisations face when adopting new processes, technologies, or practices. Yet, sometimes, the most profound lessons come from the simplest of experiences.
This powerful tool allows organisations to pinpoint, analyse, and manage the diverse tapestry of stakeholders that contribute to any project.
Change Fatigue: Identification, Prevention and Support

Constant change can take a toll. Learn how to recognise the signs of change fatigue, prevent burnout, and support your team through transitions—while building a more resilient, people-focused workplace.
The Power of Options in Change Management

Presenting clear, thoughtful options can turn uncertainty into collaboration. In change management, offering choices empowers stakeholders, reduces resistance, and creates stronger, more sustainable outcomes.