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Needs First, Solutions Later: The Leadership Shift That Creates Win-Win Change
Too often, change starts in the wrong place. Leaders rush to solutions. The new system, process, or structure, without asking the most important question: what

Reinvention Leadership: The New Core of Change Management
“The pace of change has never been this fast, yet it will never be this slow again.” – Justin Trudeau. Business models that once lasted

8 Essential Steps to Humanise Organisational Change
8 Essential Steps to Humanise Organisational Change “The only constant in life is change.” – Heraclitus They say the only constant is change. Yet, despite

What’s the Best Way to Communicate Change?
The Truth lies in flexibility Effective communication during times of change has become more critical than ever. Rapid digital adoption, evolving customer expectations, and a

What’s the True Cost of Fast-Tracked Change?
Through all my years of guiding organisations through change management, I’ve seen firsthand that rushing transformation efforts might deliver quick wins but often at a

Creating a Change Culture That Lasts
let’s get real for a second No matter how shiny your change management strategy is, if your organisation doesn’t have a culture that embraces change,

How does Change make you feel
Change can feel overwhelming, especially when faced with tight budgets, deadlines, and reporting. How can we manage these pressures? Trying to juggle it all? If

Empowering Change: The Human Approach to Successful Stakeholder Engagement
With decades of experience in the change management industry, we have witnessed firsthand the profound impact effective stakeholder engagement can have on the success of

Looking Ahead: Preparing for the Test Phase in Technology Programs
Success in the testing phase of a program is not just about flawless execution but also about engaging stakeholders at every turn. When we involve

Navigating Technology Change with ITIL: An Integrated Approach
Managing change effectively is a necessity and a strategic advantage in today’s fast-paced digital environment. Information Technology Infrastructure Library (ITIL) Change Management has long been

The Journey to Change Adoption: Lessons from a 3-Year-Old’s First Pedal Bike Experience
Working in the Change Management profession, I continuously encounter the challenges organisations face when adopting new processes, technologies, or practices. Yet, sometimes, the most profound

Change Fatigue: Identification, Prevention and Support
Constant change can take a toll. Learn how to recognise the signs of change fatigue, prevent burnout, and support your team through transitions—while building a

The Power of Options in Change Management
Presenting clear, thoughtful options can turn uncertainty into collaboration. In change management, offering choices empowers stakeholders, reduces resistance, and creates stronger, more sustainable outcomes.

Embracing Digital Transformation: A People-Centric Approach
Digital transformation goes beyond technology—it reshapes how organisations operate. With a people-centric approach and strong change management, businesses can drive meaningful, lasting change.

The Importance of Role Architecture in Organisational Redesign
Clear, consistent role architecture is key to successful organisational redesign. Standardising roles, aligning with market norms, and supporting career progression helps drive engagement, clarity, and

Understanding Your Stakeholders: Mastering the Art of Stakeholder Mapping
Successful change isn’t just about strategy—it’s about people. Strong stakeholder engagement lies at the heart of every effective transformation, and stakeholder mapping is a vital

Are Your Communication strategies Falling Short?
Effective communication is vital for all organisations. However, if your communication results in stakeholder disengagement, it’s time to shake things up! Embracing innovative communication strategies

WHEN IS THE RIGHT TIME TO INVOLVE CHANGE MANAGEMENT IN YOUR PROGRAM?
Change is inevitable in any organisation; managing it effectively can mean the difference between success and failure.
While we often focus on the business processes

The Art of Failing Forward
How often do we hear, ‘Change is the only constant’? Well, frankly, it’s because it’s true. Clinging to outdated practices isn’t going to get as

Embracing the Enormity of Change: A Revolutionary Approach to Management
How Understanding the Power of Possibility Transformed My Leadership Strategy One phrase has completely revolutionised my approach to change management in the ever-evolving business landscape:

Learning Styles: We All Learn Differently
People learn in different ways. Some prefer visual content, others respond better to sound or hands-on practice. Many use a mix of styles depending on

High performing – what does it actually mean?
High performance is a term often used at work, but what does it really mean? For many, it feels like juggling endless balls in the

How to Choose the Right Change Management Methodology
Organisational change is rarely simple, which is why a wide range of methodologies exist to provide structure and guidance. Each has strengths and limitations. ADKAR

Case Study: Successful Implementation of A Workforce Management System
A large Australian service company with more than 1,500 frontline staff had struggled for years to implement a workforce management system. Previous attempts failed due

What would it be if you could only choose one tool from your kit?
The Change Impact Assessment – for the win every time. Change is inevitable. Whether implementing new technologies, restructuring processes, or shifting organisational culture, change can

Why Change Managers Are a Program Manager’s Secret Weapon
In the world of transformation, program and project managers face ever-increasing demands. While capability isn’t usually the question, capacity certainly is. When you add more

Demystifying the Role of Change Manager: More Than Just “Managing Change”
As change managers, we often face a common challenge: Explaining our role to others.Whether it’s to stakeholders, team members, or even at social gatherings, the

Leading Australian Building Material Giant’s Tech Overhaul
How did they do it?By Investing in the right Change Management Process. One of the largest Australian building materials companies took on a massive challenge:

Even traditional industries can successfully adopt digital transformation
Digital transformation often feels like a step too far, especially in industries built on tradition. Yet even in conservative sectors such as funeral services, change

Change Management isn’t just for big corporations with big budgets
Does the thought of a large, expensive team of consultants give you the heebie-jeebies? Let’s bust a myth: Change management isn’t exclusively for the giant

Embracing Ai in the Workplace
AI is not new, yet it often brings fear into the workplace. Popular culture has painted it as a threat to jobs and even humanity,

Change Management vs. Change Enablement
Change enablement has evolved from traditional change management to better support people through their individual change journeys. While change management provides structure, planning, and methods