What would it be if you could only choose one tool from your kit?
A change impact assessment is a vital tool for managing organisational transformation, giving teams a clear understanding of how change will affect people, processes, and systems. It maps the journey from the current state to the future state, helping to identify risks, allocate resources, set realistic timelines, and create strategies that address specific needs. Flexible in design, it can provide either a high-level overview or a detailed analysis of stakeholder groups, depending on project requirements. The insights gained guide communication, engagement, training, and support, while also helping program teams, technical teams, test managers, and leaders prepare effectively. Completing a strong assessment involves defining the scope, identifying stakeholders, gathering data, analysing gaps, assessing impact, and recommending actions, ensuring that every area of the organisation is aligned. Because change evolves over time, the assessment should be revisited throughout the project, serving as a practical compass that keeps everyone moving in the same direction.